Refund policy
Refund
Please make sure to select the correct sizes and colours with your orders as we currently do not offer a refund service. With the exception of damaged/faulty goods.
Many thanks for your love, support and understanding.
You can always contact us for any return questions at jasonmui@yatpit.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please remember it can take some time for us to process the changes on your order.
If more than 15 business days have passed since we’ve approved your case, please contact us at jasonmui@yatpit.com.
Exchanges
The fastest way to ensure you get what you want is to return the item you have in its original packaging, and once the return is accepted, make a separate purchase for the new item.